Now is your chance to join one of the country's largest and most trusted LTL carriers: ABF Freight is looking for new team members across the country!

ABF Freight, an ArcBest company, is an exceptional company where driven people have rewarding careers. Our pace of expansion means we're looking for people with The Skill & The Will to serve customers who depend on us for customized transportation and logistics solutions.

It's more than a job; it's a career.

Regional Support Supervisors are primarily responsible to fill vacant supervisor positions at Distribution Centers and Service Centers through the ABF system, as assigned by the Manager of Relief Supervision. The DC Support Supervisor is also responsible for ensuring all DC and service center operations are performed according to Company procedures, standards, and specifications during shift coverage. This position supervises all activities of DC and service center employees and provides support to the personnel engaged in loading and unloading activities. You will be a very integral part of the ABF team system-wide, and please note that there could be up to 75% travel.

General description of duties:

• Have a basic understanding of Inbound, Outbound or City operational systems/processes.
• Plan, supervise, and control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts.
• Foster safe handling, loading, unloading, and storage of hazardous materials.
• Support our values driven culture focused on creativity, integrity, collaboration, growth, excellent, and wellness.
• Provide on-site planning and supervision, as well as demonstrate control of available resources associated with the timely, damage-free, and safe loading/unloading of freight on all shifts at assigned service centers within a region
• Utilize operational and linehaul systems to effectively run day-to-day operations at assigned service centers
• Maintain appropriate load plans and ensure proper load balance for safe vehicle operation
• Assign tasks to employees; coordinate work assignments and monitor performance
• Provide training, performance feedback, and disciplinary recommendations, as needed
• Ensure a clean, safe working environment for all personnel and customers
• Demonstrate knowledge of the ABF operation, system, and procedures, as well as the CBA
• Maintain a positive attitude in a highly intense environment
• Work in a team setting to accomplish department goals
• Complete special assignments as directed by the Manager of Relief Supervision and the Director of Service Center Operations
• Other duties and projects, as assigned

Qualifications

• Education: Bachelors degree, preferred.
• Experience: Supervisory, terminal, transportation, and/or other related experience, preferred. General knowledge of freight, imports, exports, and proper freight handling techniques, preferred.
• Computer Skills: Proficient in Microsoft Office Suite.
• Other Requirements: Have a basic understanding of Inbound, Outbound or City operational systems/processes.
• Please note: Shift days and hours required for this position vary by location and may include days, nights, and/or weekends. Being able to work the required hours will be considered a minimum requirement.

Benefits

• Competitive Wages
• Excellent health, dental, and vision benefits
• Opportunity to participate in a company sponsored 401K
• Vacation eligibility during the first year!

Job Description

The Supervisor, Operations I oversees the daily operations of a Service Center and ensures the work is performed according to approved Company procedures, standards, and specification. This position supervises all activities of Service Center employees, supports personnel engaged in loading and unloading activities, and requires a hands-on leadership approach to ensure operational efficiency, maintain compliance with labor agreements, and foster a culture of safety and productivity. This position includes working both indoors and outdoors, often in varying weather conditions.

Responsibilities

• Provide a clean, safe working environment for all personnel and visiting customers.
• Work in a team setting to accomplish department goals.
• Plan, supervise, and control available resources associated with the timely, damage-free, and safe loading/unloading of freight on assigned shifts.
• Assign job tasks to all workers according to unloading and loading schedules.
• Build relationships and positive communications with all business partners to ensure customers' and company's service standards are met.
• Maintain a positive attitude in a highly intense environment.
• Other duties and projects, as assigned.
• Maintain appropriate load plans and ensure proper load balance for safe vehicle operation.
• Provide positive and constructive feedback to employees.
• Foster safe handling, loading, unloading, and storage of hazardous materials.
• Support our values driven culture focused on creativity, integrity, collaboration, growth, excellence, and wellness.
• Communicate job assignments and monitor performance by coordinating with all employees, ensuring direction is clear and concise.
• Provide training, analyses, performance feedback, and disciplinary recommendations, as needed.

Requirements

Education:

• High School Diploma / GED, preferred
• Bachelor's degree preferred but not required. Experience may be used in place of education.

Experience:

• 2 years leadership experience, preferred
• Transportation experience preferred but not required.

Computer Skills:

• General computer knowledge, preferred

Additional Requirements:

• General knowledge of freight, transportation regulations, safety standards, and proper freight handling techniques, preferred
• Excellent communication, leadership, and conflict resolution skills, required
• Ability to identify and resolve issues efficiently, as well as strong organizational and time management skills, preferred
• Shift days and hours required for this position vary by location and may include days, nights, and/or weekends. Being able to work the required hours at this location will be considered a minimum requirement.
• This position is in a dock environment with exposure to varied weather conditions and noise.

Competencies:

• Decision Making and Critical Thinking
• Initiative
• Managing Multiple Priorities
• Process Management
• Service Center Operation and Maintenance
• Transportation Safety
• Taking Ownership
• Results Orientation

Benefits

• Competitive Wages
• Excellent health, dental, and vision benefits
• Opportunity to participate in a company sponsored 401K
• Vacation eligibility during the first year!

Other Details

Work Hours:

• Schedule may vary depending on Service Center location and may include days, nights, and/or weekends. Some locations are required to be staffed 24/7 and require schedules of 50+ hours a week. Ability to work the required hours at the location will be considered a minimum requirement.

Travel Requirements:

• Minimal (0%-25%)

Compensation:

• This is a salary position paid biweekly.
• Variable compensation is included.

About Us

ABF Freight, an ArcBest company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence.